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Tuesday, April 16, 2013


Soon window views could be  substituted with screens, so that poorly sited hotels can display their iconic views in less well situated rooms.  This is progress as rainy days are banished and beautiful sunsets always  accessible. This is available technology now, all it needs is some video cameras, a recording facility and LED screens  substituted for windows.  One could see how the cruising industry experience could be enhanced for the "insider" cabins.

Now take this  perfectly  simple and  legitimate  procedure  legitimately  advertise the perfect view from the top of the Shard or the Victoria Falls.

A new thought WYSIWYG is now WYSIWYNG (What you see is what you've not got).

Strategic Future Planning with Glen Hiemstra

I know = Data
I think = social behaviour
I wish = scenario plans
Watch the video and see David Wood's MBA class themes develop from Glen Hiemstra's interview in South Africa.

Friday, April 12, 2013

Wednesday, April 10, 2013

Industry observers forecast long-term growth for U.S. hotels

Sent from my iPhone

Begin forwarded message:

From: "SmartBrief on Luxury Hoteliers" <>
Date: 10 April 2013 20:10:50 BST
Subject: April 10, 2013 - Industry observers forecast long-term growth for U.S. hotels

SmartBrief on Luxury Hoteliers
Industry observers forecast long-term growth for U.S. hotels | Hotels appeal to mobile workers with dedicated spaces | What's on trend for menus?
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April 10, 2013
SmartBrief on Luxury Hoteliers
News for luxury hospitality professionals

Check-inSponsored By
Industry observers forecast long-term growth for U.S. hotels
A panel of experts speaking during a session at the Hotel Equity and Lender Perspectives conference in Boston gave a positive long-term outlook for the hotel industry. Mark Woodworth, president of PKF Hospitality Research, predicts the next downturn may not occur until 2017. "We're looking at pretty attractive tailwinds. The fundamentals are incredibly solid," Woodworth said. However, the panelists noted several obstacles to growth in the short term, such as the government's budget sequester. (4/9)
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5 Key Success Factors for the Subscription Businesses
In the subscription economy there are a few factors that determine success or failure, if your customer isn't happy your business isn't happy. Do you have the right data and metrics to determine if the relationship is successful? Beagle Research gives 5 critical factors that determine if a subscription offering succeeds or fails. Download the free report now.

The Concierge DeskSponsored By
Hotels appeal to mobile workers with dedicated spaces
Hotels are launching work space concepts to cater to mobile professionals. "We're really trying to transform the way people think about hotels," said Peggy Roe, Marriott International's vice president of global operations services. "We want people to think of Marriott as a place not just to come and sleep, but to work." CNN (4/10)
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What's on trend for menus?
The 2013 Protein Innovation Summit in Chicago next week will let attendees taste the latest menu trends. Some of the breakout sessions will focus on gluten-free foods, pork and beef, and old-world food preparation techniques. (free registration) (4/9)
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Travelers turn to hotels for stay -- and experiences
Increasingly, hotels are looking to differentiate themselves with experiences that give guests more than just a place to sleep. Whether they bring in exhibits or offer excursions, these experiences can be a defining factor in luring and securing guests. 4Hoteliers (4/10)
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Other News
NEW REPORT - Coping in the Chaos?
The number, complexity and diversity of cyber threats is soaring. 91% of organizations have directly experienced at least one cyber threat in the past year. Yet despite evidence of the dangers, over 40% of businesses feel underprepared for the threats around them. Be ready for what's next and ensure your company is protected by downloading this global IT report.

Hospitality Trends and TechnologySponsored By
Travel industry adapting to green trend
The travel industry is getting in on the push for more environmentally friendly operations, either as a cost-cutting strategy or to satisfy consumers' demands, this feature says. Fuel-efficient planes have allowed the airline industry to prevent 670 billion pounds of greenhouse gases from entering the atmosphere while creating cost savings of more than $33 billion. In the hotel industry, green buildings are leading the way with low-flow bathroom fixtures, energy-saving lighting and interior decoration made from recycled materials. USA Today (4/8)
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Aqua Hospitality finds success catering to LGBT market
Hawaiian hotelier Aqua Hospitality touts its years-long advocacy for the LGBT community and its investments in marketing and amenities targeted specifically toward LGBT travelers. "We've always promoted diversity, not only within our own organization but within our guest demographic. So it just made sense that we target the LGBT market for all of our properties," said Elizabeth Churchill, senior vice president of sales and marketing at Aqua. Travel Weekly (4/8)
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Radisson pilots tech-savvy services at 4 hotels
Radisson is testing out digital technology such as self-service check-in kiosks, free Wi-Fi and a mobile application with concierge services. The hotel is piloting these technologies at its properties in Phoenix, Salt Lake City, Seattle and La Crosse, Wis. Hotel Management online (4/9)
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Other News
Contract Management Software — Buyers Advice
Contract Management Software can be challenging due to some key characteristics of the contract management process. In this guide, read about the entire evaluation and purchase cycle, including key considerations and pitfalls. Download the free guide now and learn how to manage the process to your best benefit.

Spotlight on Development
Proposed Chicago hotel targets LGBT community
Parkview Developers is looking to build a boutique hotel in Chicago aimed at the LGBT market. Parkview managing partner Ian Reisner says the planned Out Chicago property would be marketed as a "straight-friendly urban resort." Plans call for a 112-room hotel with a rooftop bar, a full spa and gym, and an enclosed atrium that could be used as event space. The Huffington Post (4/9)
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International Update
Best Western Premier debuts its first location in Haiti
The Best Western Premier Petion-Ville has opened, and it's the first of its kind in Haiti. The 106-room hotel features a full-service spa and is located near the airport. (4/9)
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Other News
Legoland Hotel builds on playing with blocks
Children and adults who stay at the new Legoland Hotel in Carlsbad, Calif., can enjoy Lego art designs throughout the hotel. Browse this gallery of some of the coolest Lego art at the hotel. HotelChatter (4/9)
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Luxury Hoteliers News
Spontaneous vacation planners use the weather as a guide
According to the United Nations World Tourism Organization, "the consideration of current weather or near-term forecasts (next 1-4 days) is the most important factor in 'last minute' domestic leisure tourism." So much so that weather information is being used as a valuable online marketing tool by travel agents and the like, in an effort to drive down-to-the-wire sales. Read more.
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Luxury Hoteliers is a media sponsor of the Luxury Hospitality Summit
Book now for Luxury Hospitality 2013 in Lausanne, Switzerland, in June, an international hospitality summit convened by the International Herald Tribune and the renowned Ecole hôtelière de Lausanne. Network and learn from the top hospitality innovators and leaders, and explore topics like the evolving concept of luxury and the guest of tomorrow. Read on to find out more about this impressive industry event.
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Our political institutions work remarkably well. They are designed to clang against each other. The noise is democracy at work."
-- Michael Novak,
American philosopher, journalist, novelist and diplomat
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